Privacy policy

Your privacy is important to us!

Bed & Breakfast Sorriso dei Maestri, represented by J.M. (Merian) Schuuring, is responsible for the processing of personal data as shown in this privacy policy.

Who are we?
The address of our website is: https://www.sorrisodeimaestri.com.

Who is the Data Protection Officer?
Merian Schuuring is also responsible Data Protection Officer of Bed & Breakfast Sorriso dei Maestri. She can be reached at
info@sorrisodeimaestri.com.

What are our contact details?
Bed and Breakfast Sorriso dei Maestri, Via Piana del Salto 62, 14052 Calosso (AT)
info@sorrisodeimaestri.com

What kind of information do we collect/process?
Personal data, or personal information, means any information about a person by which that person can be identified. Below
you will find an overview of the personal data that we can process:

First and last name
Contact details, including e-mail address
Allergy information for guests who dine with us
Other personal data that you actively provide, for example data that you share with us in correspondence and by telephone

Our website and/or service does not intend to collect data about website visitors who are younger than 18 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 18
years of age. We therefore recommend that parents be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you believe that we have collected personal information from a minor without such consent, please contact us at info@sorrisodeimaestri.com and we will delete this information.

For what purpose and on what basis do we process personal data?

Bed & Breakfast Sorriso dei Maestri processes your personal data because you use our services and/or because you provide us with this data yourself. We process your personal data for the following purposes:

Confirming, changing or cancelling a reservation (by email, social media or telephone)
Processing reservation payments
Contacting you regarding a request you have made (by email, social media or telephone)
Following up to ensure everything was according to your requirements (by email,
social media or telephone)
Storing your data securely to provide you with a seamless service for returning customers
Contacting you by email to send you our newsletter (you can unsubscribe at any time)
Notifying you of a change in our policy or any issues or changes to our services/facilities

Bed & Breakfast Sorriso dei Maestri also processes personal data if we are legally required to do so for tax, regulatory and legal purposes.

How long do we keep personal data?
Bed & Breakfast Sorriso dei Maestri will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Please note that many retention periods require that data is (and must continue to be) stored. This applies in particular to the Hotel and Accommodation Act or the tax law obligations to retain data. If there are no further retention obligations, the data will be routinely erased once the purpose has been achieved. In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence in the context of statutory limitaation periods, which can be up to thirty years; The regular limitation period is three years. Do we share personal data with third parties? Bed & Breakfast Sorriso dei Maestri will not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We may use third parties to provide certain services, such as online bookings. These partners are selected based on the fact that they comply with current legislation and do not sell, distribute or lease your personal data.

Cookies, or similar techniques, that we use
Bed & Breakfast Sorriso dei Maestri only uses technical, functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website (for the first time). The cookies that we use are necessary for the functioning of the website and your ease of use. They ensure that the
website works properly and remember your preferences, for example. They also enable us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can delete all previously stored information using your browser settings.

Automated decision-making or profiling
Bed & Breakfast Sorriso dei Maestri does not use any form of automated decision-making or profiling.

View, change or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Bed & Breakfast Sorriso dei Maestri and you have the right to data portability. This means that you can request us to send the personal data that we have about you in a computer file to you or another organization named by you. You do not have to pay a fee to gain access to your personal
data (or to exercise any of the other rights). However, we reserve the right to charge a fee of €100 if your request for access is clearly unfounded or excessive. You can send a request for access, correction, deletion, modification of data or request for withdrawal of your consent or objection to the processing of your personal data to info@sorrisodeimaestri.com
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make sure that your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number
(BSN) are blacked out in this copy. This is to protect your privacy. We will respond to your request as soon as possible, usually within four weeks. Please note that when you ask us to delete, correct, object to processing or limit our processing of data, we may refuse your request if we have a legal obligation, contractual or other legitimate business interest to refuse your request. If we refuse your request, we will inform you of this refusal and you have the right to appeal.

Data Protection Authority
We are happy to help you if you have complaints about the handling of your personal data. According to privacy legislation, you also have the right to file a complaint about this handling of your personal data with the Data Protection Authority.

How we protect personal data
Bed & Breakfast Sorriso dei Maestri takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via info@sorrisodeimaestri.com

Changes to our Privacy Policy
This privacy policy may be changed from time to time in accordance with
legislation or developments in the sector. We will not explicitly inform our customers or
website users of these changes. Instead, we recommend that you check this page occasionally for policy changes.